Hi Jeff,

Thanks for inspecting the house for Karolee's purchase.

Also, great online report! I will make sure to send you some referrals!

Best Regards, 

Nelson Apostol 

Commercial Specialist

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Randy,

This is detailed, easy to follow report. Great. I go to Home Depot only when I have to buy light bulbs... So I am pretty clueless. I appreciate you took your time to show me things and explain. I hope the seller will fix everything! It was great meeting you and thank you so much for your service.

Mika Araki

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Hello Terry and Terris,

Terry, Terris was out tonight to look at my Cadet heaters.  I had called Cadet to order the switches and the supply guy there said they weren't necessary.  I asked Terris to call them and he did and discussed the situation with the Cadet guy.  Terris, you can probably explain the situation to Terry better than I can, but apparently the heater has a heat limit switch that cycles on and cools down. 

Anyway, Terris discovered that by vacuuming (sp) the heaters, they ran cooler than pre-cleaning them.  The kitchen heater still runs at a higher temp than the others, but for now is in an acceptable range.  So, we didn't need to get the switches afterall and I now have heaters that are operable.

Terry, you should know that Terris went beyond the call of duty here.  Not only did he clean all my heaters for me (and the one out in Janis's little unit) he showed me how to do it.  He didn't get here until 7:30 (agreed upon time) and left close to 9:00 p.m.--after already putting in a really long work day. 

One very satisfied customer, I might add!  And...upon my request, he spoke to Marcy about not putting things near the heater! 

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Terris, thank you for your prompt and thorough service. The HomeGauge program you use is also great. Your services would be recommended to our friends and family. Thank you again , the Utrup's 

from : Customer IAN AND BRYE UTRUP

 

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Hello Randy I just want it to say thank you for all your hard work and on the inspection report everything look very good.

 

Thank you

Juan Schultz